Privacy policy
At FRACTALBYTE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller
FRACTALBYTE is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us at info@fractalbyte.studio.
2. Information We Collect
We collect only the information necessary to provide our services and respond to your inquiries. The personal data we collect includes:
- • Name: To address you personally in our communications
- • Email address: To respond to your inquiries and provide requested information
- • Any additional information you voluntarily provide in your message
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
- • Consent: When you submit the contact form, you provide explicit consent for us to process your data
- • Legitimate interests: To respond to your inquiries and provide information about our services
- • Contract performance: When processing is necessary to enter into or perform a contract with you
4. How We Use Your Information
We use your personal information solely for the following purposes:
- • To respond to your inquiries and provide customer support
- • To provide information about our web development services
- • To communicate with you regarding potential projects or services
- • To improve our website and services based on your feedback
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Specifically:
- • Contact form submissions are retained for up to 2 years or until you request deletion
- • If we enter into a business relationship, data is retained for the duration of the relationship and for 7 years thereafter as required by Croatian law
- • You may request deletion of your data at any time by contacting us
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • With service providers who assist us in operating our website (e.g., hosting providers), under strict confidentiality agreements
- • When required by law or to protect our legal rights
- • With your explicit consent
7. Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
- • Right of access: Request a copy of the personal data we hold about you
- • Right to rectification: Request correction of inaccurate or incomplete data
- • Right to erasure: Request deletion of your personal data ("right to be forgotten")
- • Right to restrict processing: Request limitation of how we use your data
- • Right to data portability: Receive your data in a structured, commonly used format
- • Right to object: Object to processing of your personal data
- • Right to withdraw consent: Withdraw your consent at any time
- • Right to lodge a complaint: File a complaint with your local data protection authority
8. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through our cookie consent banner. We use:
- • Essential cookies: Necessary for the website to function properly
- • Analytics cookies: To understand how visitors use our website (Google Analytics)
- • You can disable cookies in your browser settings, though this may affect website functionality
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • SSL/TLS encryption for data transmission
- • Secure hosting infrastructure
- • Regular security assessments and updates
- • Limited access to personal data on a need-to-know basis
10. International Data Transfers
Your data is primarily stored and processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy policy
We may update this Privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy policy or wish to exercise your rights, please contact us at:
- • Email: info@fractalbyte.studio
- • Phone: +385 99 844 6978
- • FRACTALBYTE, Croatia